FAQ
I don't see the toys I donated
There are several reasons why that could be:
- Not all toys are sold individually on our site. Some (many) become part of our Blind Boxes, which will only be seen by the lucky person who gets that box.
- Some of our more valuable donations are sold on Ebay, where we can get the best price and raise the most money for 1 is Enough Nation. On our site here, we like to keep prices affordable for those that need a consistent store to buy toys at great prices.
- If you donated brand new toys, still in boxes, those get assigned to the exclusive 1 is Enough Nation shopping section - only our recipients will be able to shop the brand new toys. Once their window closes, that section opens for the public (watch for emails and social media announcements for that opening in December).
- The last option is that we just haven't processed your donations yet. With donations coming in daily we are busy bees getting everything listed. Stick with us! We are always in motion, even if it's hidden in the background.
I need more info about a toy before I purchase. What should I do?
Text us! 631.245.8090 Send us a link or a screenshot about what you have a question on, tell us what you need to know (more pictures, sizes...), and we will get right back to you. You can also use the Contact form, but honestly, text will be way quicker.
How do you calculate shipping?
Shipping is calculated by weight. Yes, we weighed every single lot and we rethink this crazy decision every single day.
I don't like the toys I got in my Blind Box. Can I return them?
We are sorry you are disappointed with the selection you received, but we cannot accept returns. As a non profit store, we are keeping prices as low as possible for our customers, but we are also working to minimize business costs and raise money for our cause. The toys that aren't right for you might make a great gift for someone else!
"Little gift, big smile" - Shintaro Tsuji, founder of Sanrio